About Us

about salt airSalt Air, Inc. was founded in 2011 by Devin Skipper and his wife, Brooke Skipper. Salt Air has done work nationally from Maine to Florida and as far west as Texas. Locally, Salt Air provides a full lineup of maintenance, new installation, and service work to residential and commercial clients in and around the Wilmington, NC area. 

 

We believe it is important for all families to enjoy clean, comfortable air when they’re inside their homes. We believe that regular heating and air maintenance should be made simple and convenient and that families should not have to open themselves up to financial risk just to keep their units functional.

 

The entire Salt Air team works hard to provide an outstanding client experience and extraordinary service. Not only do we train our employees on the latest HVAC technology, but we strive for the best possible communication so that our clients understand all of their options.

 

What Makes Us Different

heating and air company wilmingtonWhat sets us apart from the competition is our focus on education. As a team, we do 1,000 hours of continuing education per year, making sure our employees are trained on the latest technology in our industry. But it doesn’t stop with our team; we take the time to educate our customers, too. We believe communication is key, so we take the time to understand their needs, and thoroughly explain all of their options so that they feel comfortable throughout the process. 

 

With good communication comes great customer service! Every client receives a text or email (or both!) reminder 24 hours before their appointment. They will also receive another text or email notification when their technician is on their way. We even include a picture of the technician, information about them, and their ratings, so that you know exactly who to expect in your home or business. You can expect to hear from us after the work is complete as well – to us, good customer service means that we make sure you’re satisfied after the job is done. 

 

Salt Air takes a lot of pride in our membership programs. The regular service visits that these include helps our members extend the life of their HVAC system. It also allows us to provide a bit more of a personal touch, catering to their specific needs. They can even count on us with our guaranteed response times. Learn more about our membership programs here.

 

Goal, Mission, and Vision

Salt Air, Inc. was founded on the following principles:

Our goal is to provide our customers with the most efficient and effective solutions for their heating and air needs.

Our mission is to provide our present and future clients with the best professional services in the areas of air conditioning system design, installation, and maintenance.

Our vision is to be a group of professionals that will enable us to offer to our clients fast, efficient and superior quality services in all areas of environmental control.

A Team of Seasoned HVAC Professionals

Our company is proud to offer years of experience in our field. In fact, our technicians are true HVAC experts, adept at diagnosing and servicing all makes and models of heating and air equipment. We are proud to deliver around the clock service, even when emergencies strike—and Salt Air is on call 24/7/365.

What’s more, we are proud to back up our products with written warranties and guarantees that are simply without equal —including a pledge to address any issues you face with your unit within six months of its routine maintenance. We stand by our work and want our customers to know that they can trust us to do right by them.

Contact us today.

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