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THOUGHTFUL HEATING & COOLING SERVICES

Comfort awaits.

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OUR SERVICES

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HOW WE HELP

Unruly temps got you down?

A peaceful home depends on comfort that’s in your control. But, watch out! If those in-home temperatures get a mind of their own, everything (and everyone) can start to melt down.


At Salt Air Heating & Cooling, we believe you deserve an HVAC team who gets what’s at stake when your system goes down. That’s why we promise thoughtful HVAC solutions as urgently as we can.

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best rated hvac service and installation for Wilmington nc

Our process

is deliberately 

designed to delight.

Start by scheduling an appointment.

Click "Contact Our Team" to schedule an appointment. After you do, your technician will show up during a short, agreed-upon window of time. You’ll know it’s him because you’ll receive a picture and bio before he steps his lime-green booties into your home.

Review no-surprise pricing on the spot. 

After a thorough evaluation, you’ll review a repair option or two with your tech, complete with start-to-finish pricing and warranty details.

Get back to life in a comfortable home. 

We’re as dead set as you are on getting your system up and running in the least amount of time possible, so our techs’ trucks are stocked with everything they need to address just about any issue during their initial visit.

WE'RE INTENTIONAL ABOUT HOW WE SERVE.

Here's what you can expect:

We listen carefully.

We listen carefully.

We'll listen to your concerns and offer as much detailed information as we can over the phone about potential solutions, pricing, and wait time.

When you call, we pick up—

24 hours a day, 365 days a year.

We respond with urgency.

We respond with urgency.

Our members are guaranteed service within 12-36 hours (depending on their plan), and all others are responded to on a first-come-first-serve basis.

Pro tip: Membership perks start immediately!

We treat you like family.

We treat you like family.

Our seasoned technicians are professionals from your community who tell you honestly what they would do if it was their home.

We'll see you around town and want to be able to look you in the eye.

heating service and installation Wilmington nc
HEATING
  • Heating Maintenance

    The heat pump is a vital part of your central heating system. When you have issues with this, it means you could be without any central heating. Typically, problems will occur when you have not looked after your heat pump correctly. Don't feel bad! It happens all the time and our team can help.


    With this heat pump or furnace maintenance, we simply take a look inside your heat pump to assess the shape it’s in. If we notice there are lingering issues, then we’ll see to it that they’re dealt with right away. 


    By conducting regular home heating maintenance, you will improve the efficiency and longevity of your heating system. There will be fewer faults, and you can actually improve your energy bill by having a heat pump that heats up your property more effectively.


    Check out our maintenance membership plans to find the most affordable way to stay on top your systems!

  • Heating Repair

    Aside from poor maintenance, issues with your furnace can be caused by many different things. A lot of the time, the age of the furnace is what’s to blame. 


    Furnace and heat pump repair is essential if you want your heating system to function correctly. Faults tend to linger and cause more severe issues that can be potentially hazardous. Remember, most furnaces are gas or oil-fueled, both of which are flammable. 


    If you are noticing weird noises coming from your furnace or unusual smells, those can be signs that your heating system is experiencing some problems. Whether it’s a tiny problem that can be solved in minutes or a more substantial one that requires extensive work, we're happy to help.

  • Heating Replacement

    When our team comes in to take care of a repair, we may see that it’s far more serious than you initially expected. As such, we know it would be a waste of our time and a waste of your money if we went ahead with the repair. So, we give you a second option: furnace replacement. We will replace a damaged furnace with a newer model, giving you a much better heating system.


    Clients tend to ask, “How long does a furnace last?” This question can be tricky to answer. If maintained properly, furnaces can last up to 15-20 years and heat pumps up to 10-12 years, but most of the time, after 10 years, your furnace is not as energy efficient and you may notice your electricity bill has been higher than normal. Sometimes replacing your furnace earlier may be the best option and will cost you less money in the long run.

cooling service and installation Wilmington nc
COOLING
  • A/C Maintenance

    There’s a reason most HVAC malfunctions occur during the hot summer months of July and August. Your air conditioning system is working overtime to keep up with the demands of cooling your home. The same holds true for your heating system in the winter months. Allowing your system to be maintained during the “off-season” period of fall and spring will give you peace of mind knowing that your system is prepared for the rough months ahead.


    With years of experience in this trade, we know that A/C units must be maintained correctly. Failure to do so will generally result in faults, which contribute to a shortened A/C lifespan. As a result, you’ll have to try and fix these issues and, eventually, will need a new air conditioning unit altogether. All of these scenarios mean spending more money.


    Our service is designed to help you get more out of your air conditioning.


    Our maintenance services start with a visit to your property where we'll take a detailed look at your air conditioning unit. From there, we’ll be able to identify any potential problem areas that are causing a lack of efficiency in the unit or might be an early warning sign of a fault. Then, we will carry out preventative air conditioning maintenance to head off any problems before they have a chance to develop.


    We have different maintenance agreements to fit every need and will work with you to choose the one best suited for your circumstances.

  • A/C Repairs

    Unfortunately, at some point, your air conditioning unit is going to develop problems and will need to be repaired. Even with regular maintenance, some units are more prone to problems than others. This could be because your unit is a secondhand unit with years of use under its belt already, or your A/C unit has been running constantly and has acquired minor issues that can be easily fixed. Or it might be a major problem that will require more attention and should be attended to as soon as possible before the problem worsens and ends up costing you more money.


    Regardless of what has caused your issues, we are here to help you and will repair anything necessary. Our A/C repair service is simple: we come out as quickly as we can, assess the damages, and fix your unit with urgency. All of our repairs are guaranteed and carried out to the highest level possible—we may work fast, but we never compromise quality.

  • A/C Replacements

    When you call us to repair your A/C unit, we will see how severe the damage is. If it doesn’t make sense to spend money fixing it (because it will just break again), we will advise that a replacement is the better option. 


    We’ll get rid of your broken unit and install a brand new one for you. The benefit of going this route is that you'll have an A/C unit that is far more efficient and costs less to run. Plus, you no longer have to keep spending money on repairs, which saves you lots.


    How long to A/C units last? If maintained properly, most A/C units can last up to 15 years, but most of the time, after 12 years, your A/C is not as energy efficient and you may notice your electricity bill has been higher than normal. 

indoor air quality and installation Wilmington nc
INDOOR AIR QUALITY
  • Custom Solutions

    The air conditioning or HVAC unit you have in your home is important to your family life, and not just for the obvious reason of climate control. Another important consideration is indoor air quality. Did you know, for example, that the U.S. EPA estimates that indoor air can be as much as five times more polluted than the outdoor air nearby? And did you know that this makes indoor air pollutants one of the top five environmental health concerns? This affects your family’s well-being and comfort at every level, which is why upgrading and improving your air quality is so essential.


    Sadly, many homes are not equipped to keep the indoor air quality safe and pollutant-free. An airtight envelope surrounding the home provides little or no chance to circulate air in the indoor environment—but Salt Air can offer ventilators that bring pre-filtered outdoor air into the home, getting rid of the stale air that has become contaminated and pollutant-rich. 


    Basically, this provides your family with an easy and energy-efficient way to address one of the biggest health concerns that come with modern homes.


    In fact, Salt Air is proud to offer a full array of indoor air quality solutions, offering a cleaner and healthier indoor environment. These include humidifiers, ventilators, UV lamps, air purifiers, and more—all designed to work in tandem and to keep your air as healthy and as clean as possible.

  • Duct Cleaning

    The average American spends 90% of their time indoors and the EPA estimates that indoor air can be 2 to 5 times more polluted than typical outdoor air. That indoor air you breathe is circulated through your HVAC Duct System. 


    Dust, pet dander, pests, and mold can all make their home inside of your duct system, leading to a number of issues. Our job is to make sure that your ducts are clean so that you can live in a healthier environment.


    These cleanings are said to be good for people with asthma and allergies, but we think that everyone can benefit from cleaner air. Your lungs are irreplaceable, and something as small as a duct cleaning can save you from health troubles down the road. Not only will your ducts thank you, but your body will too.

  • Dryer Vent Cleaning

    Dryer vent cleaning is a service most commonly overlooked by homeowners. This oversight can be costly, as an average of 16,000 home fires are started each year as a result of the buildup in dryer ducts. How do you know if you have buildup in your dryer ducts? If your clothes are taking longer than normal to dry, that is usually a telltale sign.


    Some of our maintenance membership options include yearly dryer vent cleaning at no additional charge; check them out here.

Become a maintenance

member.

Become a maintenance

member.

Did you know that 94% of all emergency breakdowns occur on systems that have not been maintained? Getting proper maintenance for your air conditioning and heating systems is as important as getting oil changes and other maintenance done on your car. 


When you become a maintenance member, our technicians become thoroughly familiar with your home’s comfort systems and give them the care they need before most problems can arise.

Memberships pay for themselves over the course of the year — every year!
MEMBERSHIP PERKS & PRICING
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