The Top Things To Look For In A Reliable HVAC Repair Service

An HVAC system is one of the costliest systems to install in your home. With routine maintenance, your HVAC should last 15-25 years before needing replacement. However, components can malfunction and parts need repair.

Without being a mechanic yourself, it’s hard to know which repair person to trust with your HVAC system. Will they overcharge? Will they do quality work?

If you’re wondering how to find a reliable HVAC repair service, look no further. Read on for the important things to look for to keep your system running smoothly.

Top 5 Things to Look for In a Reliable HVAC Repair Company

Searching for a trustworthy repairman for any home job can be a challenge. Here are five questions to ask yourself before hiring.

1. Do They Have References?

The best way to find a HVAC repair company is through word-of-mouth from someone you trust. Ask trusted friends, family members, or fellow business owners who they’ve used in the past. Barring that, you can ask potential repair companies for references you can talk to about their previous work.

When you contact a reference, have a few important questions ready. These include:

  • Did the company complete repairs satisfactorily?
  • Would they recommend the company or hire them again?
  • Did they stick to the estimate or add extra costs?
  • Did the repairperson have access to the home unattended?

Most people who act as references are probably satisfied customers, but they can still give insight into the experience of working with the potential contractor. This can help put your HVAC repair job into the right hands.

2. Are They Licensed and Insured?

It’s extremely important to hire a licensed and insured contractor for an important job like HVAC repair. Not only does licensing and insurance show that the company is responsible and above-board, but it can also provide some recourse should something go wrong.

Many states have specific licensing requirements for appliance repair companies. These often include some years of experience and rigorous testing.

3. Is Their Pricing Clear and Direct?

Does the company provide a flat rate for labor and transparency on parts? Will they give you a written estimate before completing the work? If not, you might want to keep searching.

4. Do They Get Good Reviews?

Online review sites can help you make your decision in a more informed way. Even small repair companies will often have reviews online.

It can be hard to sift through the information sometimes, especially since customers with negative experiences are more likely to post their reviews. However, companies with stellar reviews and no complaints are likely to be the real deal. The Better Business Bureau is another excellent online resource to find out about complaints lodged against potential contractors.

5. Do They Communicate Quickly?

One big challenge for contractors is understanding how to balance the time spent on jobs with time dedicated to business matters. The most organized repair companies will be responsive and show up when they say they will. If you have to contact a company multiple times before getting a response, it’s a red flag that they won’t prioritize your job, either.

Find a Repair Company You Can Trust

Salt Air, Inc. is here to help. We have a team of professional, experienced repair people with references to prove it. Contact us today to find the reliable HVAC repair service you need!