Service Apprenticeship

Service Tech Level 1

Reports To:  Service Manager

Required Qualifications

• Demonstrate mechanical aptitude
• Valid drivers license
• Willingness to invest in tools used in the Service of HVAC equipment
• Willingness to invest time in training seminars and classes.
• Operate power and hand tools safely
• Basic knowledge of electrical and refrigeration principles.
• Basic knowledge of service tools and testing devices.

• Perform filter changes and do filter checklist paperwork unassisted.
• Perform planned maintenance with the assistance of a Service Technician 3 or 4
• Follow directions as given.
• Work from 28’ extension ladder and 12’ step ladder.
• Commit to developing customer service skills

Duties, Roles & Responsibilities

• Arrive at jobsite at scheduled time and location as dispatched.
• Relocate from one jobsite to another jobsite as dispatched during the workday.
• Report to the dispatcher when arriving and leaving jobsite.
• Operate company vehicle as needed.
• Follow instructions from supervisor and carry out in a timely manner.
• Report problems with company tools or vehicle promptly.
• Report problems with equipment to Dispatcher to expedite parts delivery.
• Purchase required tools as listed.
• On-call status for emergency service as required.
• Ability to work staggered schedule if required.
• Maintain professional appearance and attitude at all times.
• Complete all service related forms properly.
• Other duties as assigned.

Compensation/Benefits

Position pay range

• Hourly, based on skills, experience, performance and ongoing training attendance.

Additional compensation

• Spiff for planned maintenance agreements.

Medical insurance

• Health Insurance after 90 days of employment.

Tool Purchase Program

• Purchase of tools through paycheck deduction program.

Training and Education

• Tuition Reimbursement Program, up to 100% for classes directly applicable to job functions.
• Periodic training from various equipment manufacturers, local utilities, national industry associations, and Salt Air Heating & Cooling in-house training programs. Both mandatory and voluntary.

Holidays

• Five (5) paid holidays after first complete year.

Vacation

• One (1) week after first complete year.
• Two (2) weeks after fifth complete year.