Service Apprenticeship

Service Tech Level 1

Reports To:  Service Manager

Required Qualifications

  • Demonstrate mechanical aptitude
  • Valid drivers license
  • Willingness to invest in tools used in the Service of HVAC equipment
  • Willingness to invest time in training seminars and classes.
  • Operate power and hand tools safely
  • Basic knowledge of electrical and refrigeration principles.
  • Basic knowledge of service tools and testing devices.
  • Perform filter changes and do filter checklist paperwork unassisted.
  • Perform planned maintenance with the assistance of a Service Technician 3 or 4
  • Follow directions as given.
  • Work from 28’ extension ladder and 12’ step ladder.
  • Commit to developing customer service skills

Duties, Roles & Responsibilities

  • Arrive at jobsite at scheduled time and location as dispatched.
  • Relocate from one jobsite to another jobsite as dispatched during the workday.
  • Report to the dispatcher when arriving and leaving jobsite.
  • Operate company vehicle as needed.
  • Follow instructions from supervisor and carry out in a timely manner.
  • Report problems with company tools or vehicle promptly.
  • Report problems with equipment to Dispatcher to expedite parts delivery.
  • Purchase required tools as listed.
  • On-call status for emergency service as required.
  • Ability to work staggered schedule if required.
  • Maintain professional appearance and attitude at all times.
  • Complete all service related forms properly.
  • Other duties as assigned.

Compensation/Benefits

Position pay range

  • Hourly, based on skills, experience, performance and ongoing training attendance.

Additional compensation

  • Spiff for planned maintenance agreements.

Medical insurance

  • Health Insurance after 90 days of employment.

Tool Purchase Program

  • Purchase of tools through paycheck deduction program.

Training and Education

  • Tuition Reimbursement Program, up to 100% for classes directly applicable to job functions.
  • Periodic training from various equipment manufacturers, local utilities, national industry associations, and Salt Air Heating & Cooling in-house training programs. Both mandatory and voluntary.

Holidays

  • Five (5) paid holidays after first complete year.

Vacation

  • One (1) week after first complete year.
  • Two (2) weeks after fifth complete year.

Job Application

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